Privacy policy

Privacy policy

Our Privacy Policy was updated on 30 September 2018. We have revamped the Privacy Policy front and back so that from this date onwards, this Privacy Policy can provide privacy details on how we manage your personal information for FIMI software and services provided by Beijing FIMI Technology Co., LTD.

Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

OUR COMMITMENT TO YOU

This Privacy Policy sets out how Beijing FIMI Technology Co., LTD (hereinafter referred to as "FIMI") collect, use, disclose, process and protect any information that you give us when you use FIMI software and services Should we ask you to provide certain information by which you can be identified when using FIMI software and services, it will only be used in accordance with this Privacy Policy and/or our terms and conditions for users.

The Privacy Policy is designed with you in mind, and it is important that you have a comprehensive understanding of our personal information collection and usage practices, as well as full confidence that ultimately, you have control of any personal information provided to FIMI.

In this Privacy Policy, "personal information" means information that can be used to identify an individual, either from that information alone or from that information combined with other information FIMI has access about that individual. And it may include but not limit to your Xiaomi ID, drone ID, avatar, nickname, cell phone number and e-mail address.

By using FIMI software and services, you are deemed to have read, acknowledged and accepted all the provisions stated here in the Privacy Policy, including any changes we may make from time to time. In order to comply with applicable laws, including local data protection legislation (e.g. General Data Protection Regulation in Europe Union), we will specifically seek prior explicit consent to the particular processing (e.g. automated individual decision-making) of special categories of personal data. We are committed to protecting the privacy, confidentiality and security of your personal information by complying with applicable laws, including your local data protection legislation. We are equally committed to ensuring that all our employees and agents uphold these obligations.

Ultimately, what we want is the best for all our users. Should you have any concerns with our data handling practice as summarized in this Privacy Policy, please contact our Data Protection Officer at privacy@fimi.com to address your specific concerns. We will be happy to address them directly.

WHAT INFORMATION IS COLLECTED AND HOW CAN USE IT

TYPES OF INFORMATION COLLECTED

In order to provide our services to you, we will ask you to provide personal information that is necessary to provide those services to you. If you do not provide your personal information, we may not be able to provide you with our products or services.

We will only collect the information that is necessary for its specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes. We may collect the following types of information (which may or may not be personal information):

  • Information you provide to us or upload:we may collect any and all personal information you provide to us. For example, your Xiaomi ID, Fimi ID, Twitter ID, Facebook ID, avatars, nicknames, and email address.
  • Device information:information related to your device. For example, software version number, software type (Android/IOS), device model, device firmware version number.
  • Location information (only for specific services/functionalities):we may collect your location information for specific function. For example, your city and language settings.
  • Log information:information related to your use of certain functions, apps and websites. For example, cookies and APP crash information.
  • Gallery information: When you use the Gallery features, we will collect images and videos you offered and captured by MiDroneMini, so you can use the software to view, download and delete. But please rest assured, images and videos will be only on the local for your access, and won’t be upload to Fimi server.
  • Graphical programming informatio:When you use the graphical programming features, we may collect your graphical programming information when you enjoy the graphical programming function. But please rest assured, graphical programming information will be only on the local for your access, and won’t be upload to Fimi server. You can delete information on operation page.

HOW THE PERSONAL INFORMATION IS USED

Personal information is collected for providing services and / or products to you, and legal compliance on our part under applicable laws. You hereby consent that we may process and disclose personal information to our affiliated companies (which are in the communications, social media, technology and cloud businesses), Third Party Service Providers (defined below) for the purposes stated in this Privacy Policy.

We may use your personal information for the following purposes:

  • Providing, processing, maintaining, improving and developing our goods and/or services to you, including after-sales and customer support and for services on your device or through our websites.
  • Communicating with you about your device, service or any general queries, such as updates, customer inquiry support, information about our events, notices.
  • Storing and maintaining information about you for our business operations or legal obligations.
  • Providing local services without communicating with our servers.
  • Analyzing and developing statistical information on use of our products and services to better improve our products and services.
  • Optimizing the performance of your device.

Here are more details on how we use your information (which may include personal information):

  • Setting up your Account.Your personal information is used for logging in and enjoying MiDroneMini software and services, help you associate equipment, provide personalized services and after-sales service, and accurately push specific messages (such as national no-fly notification, offline activity notification, etc.).
  • Providing location based services.In the course of using FIMI’s drone software and services, location information will be used by us to provide accurate details about that location for the best possible user experience. For example, we may provide national no-fly notification for you based on your location.In the course of using FIMI’s Smartphone Gimbal software and services,we need to get location permission if we search nearby bluetooth for you.
  • Sending notices.your software version number, software type, device model, device firmware version number is to provide you with device related service and support. For example, push directly to you when updating firmware version, improving software problems and providing after-sales service.
  • Providing Gallery feature services.we will store your images and videos captured and offered by MiDroneMini on local. You can view, download and delete via your MiDroneMini. But we will not upload to the server, you can delete as you wish.
  • Providing graphical programming function,your graphical programming information will be used to provide this function. We won’t upload this information to Fimi server. You can delete as you wish.

DIRECT MARKETING

We may use your email address, FIMI Account ID to provide marketing materials to you relating to goods and services of FIMI companies and our business partners which offer network, mobile applications and cloud products and services. We will only so use your personal data after we obtain your prior explicit consent and involve a clear affirmative action or indication of no objection in accordance with local data protection laws, which may require separate explicit consent. You have the right to opt out of our proposed use of your personal data for direct marketing. If you no longer want to receive certain categories of e-mail, you can unsubscribe by sending a message to the privacy@fimi.com. We will not transfer your personal data to our business partners for use by our business partners in direct marketing.

COOKIES AND OTHER TECHNOLOGIES

  • What information is collected and how we can use them:Technologies such as cookies, tags, and scripts are used by FIMI and our Third Party Service Providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
  • Log Files:As true of most websites, we gather certain information and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we gather about you.
  • Mobile Analytics:Within some of our mobile applications we use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where crashes occur within the application. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.
  • Local Storage – HTML5/Flash:We use Local Storage Objects (LSOs) such as HTML5 or Flash to store content and preferences. Third parties with whom we partner to provide certain features on our Sites or to display advertising based upon your web browsing activity also use HTML5 or Flash cookies to collect and store information. Various browsers may offer their own management tool for removing HTML5 LSOs.

WITH WHOM WE SHARE YOUR INFORMATION

We do not sell any personal information to third parties.

We may disclose your personal information on occasion to third parties (as described below) in order to provide the products or services that you have requested.

Disclosure may be made to Third Party Service Providers and affiliated companies listed in this section below. In each case described in this section, you can be assured that FIMI will only share your personal information in accordance with your consent. You should know that when FIMI shares your personal information with a Third Party Service Provider under any circumstance described in this section, FIMI will contractually specify that the third party is subject to practices and obligations to comply with applicable local data protection laws. FIMI will contractually ensure compliance by any Third Party Service Providers with the privacy standards that apply to them in your home jurisdiction.

SHARING WITH OUR GROUP AND THIRD PARTY SERVICE PROVIDERS

In order to conduct business operations smoothly in providing you with the full capabilities of our products and services, we may disclose your personal information from time to time to other xiaomi affiliated companies (in communications, social media, technology or cloud businesses), or our third party service providers which are our mailing houses, delivery service providers, telecommunications companies, data centres, data storage facilities, customer service providers, advertising and marketing service providers, and xiaomi’s representatives. Such Third Party Service Providers would be processing your personal information on xiaomi’s behalf or for one or more of the purposes listed above. If you no longer wish to allow us to share this information, please contact us at privacy@fimi.com.

SHARING WITH OUR GROUP AND THIRD PARTY SERVICE PROVIDERS

In order to conduct business operations smoothly in providing you with the full capabilities of our products and services, we may disclose your personal information from time to time to other FIMI affiliated companies, or our third party service providers which are our mailing houses, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and marketing service providers, and FIMI’s representatives. Such Third Party Service Providers would be processing your personal information on FIMI’s behalf or for one or more of the purposes listed above. If you no longer wish to allow us to share this information, please contact us at privacy@fimi.com.

SHARING WITH OUR GROUP’S ECOSYSTEM COMPANIES

Xiaomi works together with a cool group of companies, which together form the Mi Ecosystem. The Mi Ecosystem companies are independent entities, invested and incubated by Xiaomi, and are experts in their fields. FIMI may disclose your personal data to the Xiaomi or other Mi Ecosystem companies so as to provide you with and improve the exciting products and services (both hardware and software) from the Mi Ecosystem. Some of these products and services will still be under the FIMI brand, while others may use their own brand. If FIMI is involved in a merger, acquisition or asset sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our website, of any changes in ownership, uses of your personal information, and choices you may have regarding your personal information.

SHARING WITH OTHERS

FIMI may disclose your personal information without further consent when required under applicable law.

INFORMATION NOT REQUIRING CONSENT

We may share anonymized information and statistics in aggregate form with third parties for business purposes, for example with advertisers on our website, we may share them trends about the general use of our services, such as the number of customers in certain demographic groups who purchased certain products or who carried out certain transactions.

For the avoidance of doubt, FIMI may collect, use or disclose your personal information without your consent if it is and only to the extent it is allowed explicitly under local data protection laws. Such disclosure may be brought about by the necessity to protect our rights, ensure the safety of you and other people, and comply with the requirements of the local government to facilitate the investigations of illegal activities.

SECURITY SAFEGUARDS

FIMI’S SECURITY MEASURES

We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access, disclosure or other similar risks, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect from your using of FIMI products and services and on FIMI websites. We will use all reasonable efforts to safeguard your personal information.

For example, when you access your FIMI Account, you can choose to use our two-step verification process for better security. When you send or receive data from your FIMI device to our servers, we make sure they are encrypted using Secure Sockets Layer ("SSL") and other algorithms.

All your personal information is stored on secure servers that are protected in controlled facilities. We classify your data based on importance and sensitivity, and ensure that your personal information has the highest security level. We make sure that our employees and Third Party Service Providers who access the information to help provide you with our products and services are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet such obligations. We have special access controls for cloud based data storage as well. All in all, we regularly review our information collection, storage and processing practices, including physical security measures, to guard against any unauthorized access and use.

We will take all practicable steps to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure, and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

WHAT YOU CAN DO

  • You can play your part in safeguarding your personal information by not disclosing your login password or account information to anybody unless such person is duly authorized by you. Whenever you log in as a FIMI Account user, particularly on somebody else's computer or on public Internet terminals, you should always log out at the end of your session.
  • FIMI cannot be held responsible for lapses in security caused by third party accesses to your personal information as a result of your failure to keep your personal information private. Notwithstanding the foregoing, you must notify us immediately if there is any unauthorized use of your account by any other Internet user or any other breach of security.
  • Your assistance will help us protect the privacy of your personal information.

RETENTION POLICY

Personal information will be held for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. We shall cease to retain personal information, or remove the means by which the personal information can be associated with particular individuals, as soon as it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention of the personal information. If further processing is for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes according to the applicable laws, the data can be further retained by FIMI even if the further processing is incompatible with original purposes.

All the personal information on the device will be erased when you reset your device to factory default settings. To implement this setting, you can format the Trans Flash card(TF card) and short press power-off button on MiDroneMini for eight times to restore it to the default settings (0.5s or 1s between each press)

ACCESSING OTHER FEATURES ON YOUR DEVICE

Our applications may need access to certain features on your device such as Wi-Fi network status. This information is used to allow the applications to run on your device and allow you to interact with the applications. At any time you may revoke your permissions by turning these off at the device level or contacting us at privacy@fimi.com

YOU HAVE CONTROL OVER YOUR INFORMATION!

CONTROLLING SETTINGS

FIMI recognizes that privacy concerns differ from person to person. Therefore, we provide examples of ways FIMI makes available for you to choose to restrict the collection, use, disclosure or processing of your personal information and control your privacy settings:

  • Log in and out of your Account;
  • Open or close geographical locations;
  • Open or close RAM of photo albums;
  • Open or close camera and microphone permissions;

If you have previously agreed to us using your personal information for the abovementioned purposes, you may change your mind at any time by writing or emailing us at privacy@fimi.com.

ACCESS, UPDATING, CORRECTING OR ERASURE YOUR PERSONAL INFORMATION

  • You have the right to request access to and/or correction of any other personal information that we hold about you. When you update your personal information, you will be asked to verify your identity before we proceed with your request. Once we obtain sufficient information to accommodate your request for access to or correction of your personal information, we shall proceed to respond to your request within any timeframe set out under your applicable data protection laws.
  • A copy of your personal data collected and processed by us will be provided to you upon your request free of charge. For any extra request of the same information, we may charge a reasonable fee based on actual administrative costs according to the applicable laws.
  • If you would like to request access to your personal data held by us or if you believe any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the email address below. Email: privacy@fimi.com
  • If you are Europe Union user under General Data Protection Regulation (GDPR), you have the right to obtain from us the erasure of your personal information. We shall consider the grounds regarding your erasure request and take reasonable steps, including technical measures, if the grounds apply to GDPR.
  • If you are Europe Union user under GDPR, you have the right to obtain from us the restriction of processing your personal information. We shall consider the grounds regarding your restriction request. If the grounds apply to GDPR, we shall only process your personal information under applicable circumstances in GDPR and inform you before the restriction of processing is lifted.
  • If you are Europe Union user under GDPR, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
  • If you are Europe Union user under GDPR, you have the right to receive your personal information in a structured, commonly used format and transmit the information to another data controller.

WITHDRAWAL OF CONSENT

You may withdraw your consent for the collection, use and/or disclosure of your personal information in our possession or control by submitting a request. This may be done by sending e-mail to privacy@fimi.com. We will process your request within a reasonable time from when the request was made, and thereafter not collect, use and/or disclose your personal information as per your request.

Please recognize that your withdrawal of consent could result in certain legal consequences. Depending on the extent of your withdrawal of consent for us to process your personal information, it may mean that you will not be able to enjoy MiDroneMini software and service.

TRANSFER OF PERSONAL INFORMATION OUTSIDE OF YOUR JURISDICTION

To the extent that we may need to transfer personal information outside of your jurisdiction, whether to our affiliated companies (which are in the communications, social media, information technology, and cloud businesses) or Third Party Service Providers, we shall do so in accordance with the applicable laws. In particular, we will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards. You will have the right to be informed of the appropriate safeguards taken by FIMI for this transfer of your personal information.

FIMI may use overseas facilities operated and controlled by FIMI to process or back up your personal information. Currently, FIMI has data centers in Beijing, United States, Singapore, India, Russia and Germany.. These overseas jurisdictions may or may not have in place data protection laws which are substantially similar to that in your home jurisdiction. We may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your personal information in accordance with this Privacy Policy. Currently, if you are European Union user, your personal information will be stored and protected in the server located in German in accordance with GDPR.

MISCELLANEOUS

MINORS

We consider it the responsibility of parents to monitor their children’s use of our products and services. Nevertheless, it is our policy not to require personal information from minors or offer to send any promotional materials to persons in that category.

FIMI does not seek or intend to seek to receive any personal information from minors. Should a parent or guardian have reasons to believe that a minor has provided FIMI with personal information without their prior consent, please contact us to ensure that the personal information is removed and the minor unsubscribes from any of the applicable FIMI services.

ORDER OF PRECEDENCE

If you have agreed to our applicable User Agreements, in the event of inconsistency between such User Agreements and this Privacy Policy, such User Agreements shall prevail.

UPDATES TO THE PRIVACY POLICY

We keep our Privacy Policy under regular review and may update this privacy policy to reflect changes to our information practices. If we make material changes to our Privacy Policy, we will notify you by email (sent to the e-mail address specified in your account) or post the changes on all the FIMI websites or through our software, so that you may be aware of the information we collect and how we use it. Such changes to our Privacy Policy shall apply from the effective date as set out in the notice or on the website. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of products and services on the websites, mobile phones and/or any other device will be taken as acceptance of the updated Privacy Policy. We will seek your fresh consent before we collect more personal information from you or when we wish to use or disclose your personal information for new purposes.

DO I HAVE TO AGREE TO ANY THIRD PARTY TERMS AND CONDITIONS?

Our Privacy Policy does not apply to products and services offered by a third party. FIMI products and services may include third parties’ products, services and links to third parties’ websites. When you use such products or services, they may collect your information too. For this reason, we strongly suggest that you read the third party’s privacy policy as you have taken time to read ours. We are not responsible for and cannot control how third parties use personal information which they collect from you. Our Privacy Policy does not apply to other sites linked from our services.

Here are third party terms and privacy policies that apply when you use these specific products:

OUR APPROACH TO MANAGE YOUR PERSONAL INFORMATION UNDER GDPR

If you are Europe Union user under GDPR, FIMI will provide systematic approach to manage personal data deeply engages our people, management processes and information systems by applying a risk management methodology. According to the GDPR, for instance, (1) FIMI set up a Data Protection Officer (DPO) in charge the data protection, and the contact of DPO is moweiru@fimi.com; (2) FIMI designate a representative in Europe, and the contact of representative is representative@fimi.com (3)procedure like data protection impact assessment (DPIA).

SINGLE SIGN-ON

Depending on your jurisdiction, you may be able to log in to our website using sign-on services such as Facebook Connect or an Open ID provider. These services will authenticate your identity, provide you the option to share certain personal information (such as your name and email address) with us, and to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this website to your profile page to share with others within your network.

CONTACT US

If you have any comments or questions about this Privacy Policy or any questions relating to FIMI’s collection, use or disclosure of your personal information, please contact us at the address below referencing "Privacy Policy":

Beijing FIMI Technology OC.,LTD.
348, Floor 3, Complex Building A1, Qinghe Yongtai Garden, Haidian District, Beijing
Email: privacy@fimi.com

Thank you for taking the time to understand our Privacy Policy!

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