Frequently Asked Questions
What if I need local repair services to address my after-sales issue of X8SE?
Fimi has been helping customers locate 3rd-party repair centers who can provide local languages and technical supports. The Fimi support team is always at our user's service, but if any users have the needs for local repair services, they might as well try reaching out to these 3rd-party service centers (don't forget to share with us your experience with these local services. Note Fimi will not be responsible for any charges/fees incurred between the customer and 3rd party center).
FPV1.DE, w/ German,-English,-French-speaking staff
Tele.: +49 6737 3589 260
Whatsapp: +49 1590 8409 143
Canary Stock, w/ Spanish-speaking staff
w/ Indonesian,-English,-Chinese-speaking staff : HUGO
Line or Whatsapp: +62-81272761661
What should I do if I look for Fimi's support or after-sales?
If you have any inquiry, please submit an "After-sale Service Acceptance Form" to email@example.com. This form contains the necessary information to speed up your After-sale service progress.(Filling this form just needs 1-3 minutes.)
Our support team will guide you through the preliminary diagnosis process. We will reply to you as soon as possible once we received your form.