Frequently Asked Questions

  1. Q:
    What should I do if I look for Fimi's support or after-sales?
    A:

    If you have any inquiry, please submit an "After-sale Service Acceptance Form" to support@fimi.com. This form contains the necessary information to speed up your After-sale service progress.(Filling this form just needs 1-3 minutes.)
    Our support team will guide you through the preliminary diagnosis process. We will reply to you as soon as possible once we received your form.

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